Terms and conditions

TERMS & CONDITIONS

General Privacy policy

For your protection, we reserve the right to cancel any order at any time.

Please verify that your account email address is current and valid. We will use this address to send your order confirmation, shipping information, etc. If you need to change your email address, please call us (+45 71 83 77 13).

After placing an order you will receive a copy of your order via email. Please verify that your order is correct and call or email us (info@ddatraining.com) as soon as possible if something is incorrect.

The price of an item is final at the time of sale.

Should you choose to use your debit card (or any card linked to your checking account); the amount of your purchase will be charged to your account up front or at the time of order fulfilment. The funds reserved for your order may be held by the bank, even though the transaction has not been finalized. The actual length of the hold is determined by your bank and is outside of our control. However, most holds are released within 3 to 5 business days. Since debit cards are linked to cash accounts, changes or adjustments to your order can result in multiple pending transactions on your account. We do not assume responsibility for loss or inconvenience due to held funds.

 

Payment Options

WHAT INFORMATION WE COLLECT

WE DO NOT STORE CREDIT CARD DETAILS NOR DO WE SHARE CUSTOMER DETAILS WITH ANY 3RD PARTIES.

We neither sell nor share your information with outside companies or third parties.

When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.

If you choose to keep your credit card on file, please know that the card number is encrypted.

Personal checks cannot be accepted. Please use PayPal, or credit cards for payment.

WHAT WE DO WITH YOUR INFORMATION

Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-

  1. To process your order, to maintain guarantee records and to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
  2. To carry out security checks (this may involve passing your details to credit reference agencies, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions);
  3. To comply with legal requirements, we may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our emails for us.

We would also like to inform you of various promotions, goods and services that may be of interest to you. You may be contacted by post, email, telephone, SMS or such other means as we regard as appropriate, including new technology. If you wish to receive these communications, please tick the "Yes" box when entering your personal details. You may unsubscribe at a later date, if you wish - see "Your rights" section below.

 

 

YOUR RIGHTS

  1. You can ask us to update your personal information by emailing precise details of your request to us here. Please ensure you type "update" in the subject line of your email.
  2. You can ask us not to send you future marketing communications. To do this, simply email us here. Type "No Marketing" in the subject line and then the following in the main text:-
    your postal address, including postcode, your email address

We will then suppress your data from all direct marketing, although we will still keep it for processing your order and fulfilling customer service and after sale obligations.

Alternatively, you can post your request to the address in (3) below.

  1. You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address:

DDA Training

Nørre Voldgade 24 København K, 1358

Denmark

 

RETURN POLICY

CANCELLATIONS, RETURNS & REFUND POLICY

All returns must be made to the following address:

DDA Training

Nørre Voldgade 24 København K, 1358

Denmark

 

We want you to be 100% satisfied with your order! If for some reason you are not, you can return or exchange any unworn, unwashed, or defective merchandise. Our policy lasts 7 days upon delivery. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, please email info@ddatraining.com.

Sale items are provided as-is with no warranty.

Returned items must be in new condition including the original packaging.

Packages that are returned to shipper will be left as an open credit on the customer's account. We will not re-ship any order until confirmation of the correct address is provided by the customer.

For closeout items, all sales are final! The only exception to this is if you need to exchange for a size reason, we will allow this provided the item is in new condition. The customer is responsible for shipping both ways.

Return authorizations are valid for 7 days after being issued. Return authorizations received after this time will not be honoured.

The customer is responsible for return shipping charges. When returning a non-defective item for refund, only the item cost is refunded, not the shipping costs.

 

I haven’t received my order.

Please do not contact us unless it has been (5-7) working days as specified.

 

I received the wrong item

If the item you received is not what you originally ordered, please contact us via email: info@ddatraining.com

 

Lost Parcels

Orders purchased with Track and Trace are insured to arrive, and if the parcel is lost will be immediately reshipped.

 

Ownership and rights

The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the site, are registered and unregistered Trademarks of DDA Training and others. Nothing contained on the site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the site without the written permission of DDA Training or such third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that we will aggressively enforce our intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.

 

Review of Terms of Use

We may at any time revise these Terms of Use by updating this page. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms of Use to which you are bound.

 

FAQS

WHERE IS MY ORDER?

You will receive an email once your order has been dispatched which will contain tracking information. You can also keep an eye out on your delivery or contact us (email) for any assistance you may require.

Please note, if we cannot adhere to your request, you will be responsible for any return costs of the item(s). Necessary refunds will be processed once items are back on our premises and will be confirmed via email.

 

Terms and Conditions

Find the product(s) you want on the DDA Training website

Select the size and colour you require and press ‘Add to Basket’.

Once you’ve added all of the items you require to your basket, select checkout option.

You will be asked to input your shipping & billing details.

Review your order to ensure all items & details are correct.

Press ‘Place Order’.

You will then receive an order confirmation via email to the email address provided at the time of ordering.

In the unlikely circumstance we’d be unable to fulfil your order for whatever reason, an email will be sent to the address supplied by yourself when you placed the order explaining the issue that may have arose.

Remember to check your basket and delivery information to ensure your order is correct before pressing the ‘Place Your Order’ button, as we may not be able to amend your order once it has been submitted.

 

  1. DDA TRAINING RESERVES THE RIGHT TO REJECT OR CANCEL YOUR ORDER FULFILLMENT OF ALL ORDERS ON THE DDA TRAINING WEBSITE. WE EXPLICITLY RESERVE THE RIGHT NOT TO ACCEPT YOUR ORDER FOR ANY OF THE FOLLOWING REASONS:

The product is not available / in stock.

Your billing information is not correct or not verifiable.

Your order has been suspected of fraudulent activity.

We could not deliver to the address provided by yourself.

Force Majeure.

In the event of misspelling, pricing or other errors or mistakes in the website information.

 

  1. PRICES/CURRENCY

The product prices displayed on the website are inclusive of Value-Added Tax (VAT). Shipping rates are applied per order. The exact shipping rates depend on the country where your order is being delivered.

 

2.1 PRICES MAY VARY ACROSS STORES.

Conversion rates may apply.

 

2.2 PRICE CHANGES

DDA Training reserves the right to change the price of a product at any time without any forewarning. Any orders placed prior to this change cannot be amended to the revised price.

 

  1. SHIPPING & DELIVERY

All orders made on the DDA Training website are dispatched from Denmark.

DDA Training cannot be held accountable for parcels delayed to reasons beyond our control, including but not limited to the following:

Customs, service strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks.

 

Terms of Use

Health and exercise disclaimers

DDA Training advices that you consult with your doctor before you begin any exercise program or make any changes to your diet. You should be in good physical condition and be able to participate in any exercise.

Although we use qualified trainers, DDA Training is not a licensed medical care provider or dietitian and represents that it has no expertise in diagnosing, examining or treating medical conditions of any kind, or in determining the effect of any specific exercise or diet on a medical condition. Achieving or maintaining your fitness goals is not guaranteed and results are subject to individual compliance and variation.

You should understand that when participating in any exercise, fitness plan or diet plan, there is a possibility of physical injury or impact on your health. If you engage in this exercise, fitness plan or diet plan, you agree that you do so at your own risk, are voluntarily participating in these activities, assume all risk of injury to yourself or impact on your health, and agree to release and discharge DDA Training and its associates from any and all claims or causes of action, known or unknown, arising out of negligence of DDA Training or its associates.

All exercises and other forms of physical activity can be dangerous, especially if performed without medical advice, proper supervision and/or pre-exercise evaluation. The videos, techniques, ideas and exercise suggestions presented in DDA Training products are not intended to be professional training advice.

Always consult your physician or health care professional before performing any exercise or making changes to your diet, especially if you have any chronic or recurring condition, and/or if you are pregnant, nursing, or elderly.

All exercises you perform or changes to your diet that you make are your own responsibility and at your own risk.

The editors, authors and/or publishers of this product are not liable or responsible to any person or entity for any errors contained in this product, or for any special, incidental, or consequential damage caused or alleged to be caused directly or indirectly by the information contained within.

None of the techniques, exercises or diets presented by DDA Training products are intended for persons under 16 years of age.

 

Contact us

DDA Training

Nørre Voldgade 24 København K, 1358

Email: info@ddatraining.com

Phone: 0045 71 83 77 13